Google Cloud Vertex AI

Your First Company AI

Developed by Google Experts
Verify Feasibility Beforehand
Effortless Stress-free Onboarding

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Build Your First Company AI

Generative AI Applications in Businesses

Type 1 🗨 Conversational AI

Conversational AI DEMO

💬 Customer Service AI

The AI can be integrated with Line or Facebook Messenger, efficiently handling common customer inquiries. This reduces the workload on customer service staff, speeds up response times, and boosts customer satisfaction.

🔍 Internal Company Data Consultation

The AI can be integrated with Google Chat or Slack, giving employees instant access to company regulations, product information, and other guides. This streamlines workflows and alleviates the burden on supervisors and HR by efficiently managing repetitive inquiries.

🔧 Tier 1 Technical Support

The AI handles Tier 1 basic technical queries, allowing the technical team to focus on complex issues and significantly improving support efficiency.

Type 2 🔎 Search AI

Search AI DEMO

📚 Departmental Knowledge Repository

AI eliminates manual searches by providing concise summaries and quick access to relevant documents, eventually streamlining your workflow.

⚡ Product Information Quick Reference

Business personnel can use AI search for product information and customer inquiries. This is especially useful for industries with extensive product lines, speeding up response times and ensuring accuracy.

🌐 Website Content Recommendation

Enable website visitors to ask questions in natural language, and empower AI to provide intelligent responses and suggest relevant pages. This enhances user experience and fosters greater website engagement.

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5 Best Practices for a Smooth First-Time AI Implementation

Step 1Preliminary Assessment

Identify key needs and choose the best AI path

Share us your company’s current status, your post-AI implementation goals, and the internal data you envision AI utilizing. We’ll offer tailored AI application suggestions and solutions considering feasibility and potential risks.

step1.Preliminary Assessment

Step 2Test in a PoC Environment

Conduct a trial run to see if it meets expectations

Our engineers will utilize your provided data to train the AI and develop test pages for you to interact with. By testing the AI’s responses and functionality, you can determine if proceeding with full implementation aligns with your needs.

step2.PoC

Step 3Deploy to Production

Ready to roll out AI

Once the AI’s accuracy reaches a practical level, it will be integrated into your website or communication tools. A dedicated project manager will guide you through the entire process, ensuring a seamless AI launch and implementation.

step3.Deploy to Production Environment

Step 4Nurturing AI Excellence

Enhance accuracy and evolve AI capabilities

Even after the AI implementation is complete, the work doesn’t stop. AI managers can continually enrich the AI’s learning materials to minimize instances of unanswered or unsatisfactory queries.

step4.Nurturing AI Excellence

Step 5Widen The Application’s Range

Surpass initial limits and explore AI’s vast potential

Once the initial AI integration proves successful, you can embark on developing the second and third AI solutions. As you gain firsthand experience, you’ll witness the transformative power of AI and how effortlessly it can be integrated into your operations.

step5.Widen The Application's Range

Effortlessly Establish an AI PoC Environment for SGD3,999

Outsourcing internal AI development typically costs over SGD20,000. However, our company’s streamlined SOP allows us to deliver complete development in under two weeks for less than SGD4,000. Our dedicated project managers and engineers guide you through the entire process, requiring only your information preparation.

What is a PoC?
PoC, or “Proof of Concept,” is a preliminary verification process designed to assess the viability of a technology, concept, or idea. By mitigating development risks and gaining early insights, PoC enables companies to effectively evaluate new projects before full-scale launch. This approach helps control costs and persuades management or other decision-makers of the project’s feasibility.
Project Deliverable Description Form

Project Deliverable Description Form

Project Execution Executor Instruction
1. Goal Setting Customer Collaborate with the PM to establish metrics for evaluating the success of test results.
2. Prepare Data Customer To validate the AI’s performance, you can input real or fictional data up to 1 GB. Supported data formats include:
  • Conversational AI: Website URL, PDF, HTML, TXT data, or JSONL file
  • Search AI: Website URL, BigQuery Table, PDF, HTML, TXT data, JSONL file, or Cloud SQL
3. AI Development TS Cloud Our PM will collaborate with data architects and backend engineers to tailor AI models to your specific requirements.
  • Development Platform: Vertex AI
  • Generative AI Language Model: Gemini/PaLM2
  • Default Language: English, Chinese and Japanese
4. Develop a Test Webpage TS Cloud Once your AI model is developed and deployed, we’ll provide a link to a test webpage for your evaluation.
5. AI Verification Customer
TS Cloud
Interact with the AI on a test page to verify its expected functionality and responses.
  • The test period is one week, subject to mutual agreement.
  • The maximum number of tests is 1,000.
6. Result Report TS Cloud You’ll receive the following reports:
  • AI Test Results Report
  • Project Execution Process Records
  • AI Conversation Logs (conversational AI only)
  • Improvement Suggestions List

As test criteria achieved, formal implementation can be initiated.

We support multiple environment integration option, and the exact costs will be provided by the PM upon confirmation of your preferred environment. For further information or inquiries, please don’t hesitate to contact us.

Company WebsiteCompany Website
LineLine
MessengerMessenger
Google ChatGoogle Chat
TeamsTeams
SlackSlack

About TS Cloud

TS Cloud, a leading Google Cloud reseller since 2007, helps enterprises embrace digital transformation. We believe smart work stems from adaptability, not complex or costly solutions.

By understanding our clients’ unique needs, we create strategic plans that address their challenges effectively. To ease AI adoption, we offer practical and affordable testing solutions, allowing businesses to experience AI hands-on and find the right path forward.

Contact us today to explore a tailored AI solution for your digital transformation journey.

About TS Cloud

Highly Recognized By Customers, Our 3,000+ Google Reviews Showcase Our Customers Satisfaction

Aruna ASAruna AS
01:32 04 Jul 24
My sales team is now saving tons of time repeating same questions to customers via TS Cloud's AI solution, thank you! Great support
Ming ShengMing Sheng
01:20 04 Jul 24
TS Cloud service and support are excellent. They handle cases very well. Highly recommended!
Tan Theng ThengTan Theng Theng
09:10 03 Jul 24
We've engage with TS Cloud for Google Workspace for years, and the service and support are great! Since we take the advice and implement the AI into the business, employees are been way more efficient.
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FAQ

Rest assured, your AI training data is securely stored in Google Cloud Storage and is inaccessible to unauthorized personnel. Plus, the Google AI powering this service works exclusively for your company, ensuring your data and insights remain confidential. We also take your privacy seriously, with strict measures in place to protect your personal information.
To stay up-to-date, the AI will learn from the company’s existing data and knowledge bases. It will also be continuously trained on new information as it becomes available.

Get AI Expert’s Advice. Schedule a Consultation Today!

If you’re unsure about bringing in-house AI, feel free to contact us first.
After discussing your needs with your company’s key decision-makers, we’ll present feasible AI application proposals.
If you can share examples of your typical work processes, it will greatly streamline the consultation process.

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