G Suite basic support

We solve all your G Suite problems

In order to make users feel more at ease and experience G Suite burden-free, we provide the following G Suite Basic Support Package, which allows you to enjoy operational and configurational technical support resources in addition to using G Suite.

Technical Support and Relevant Resources For Using G Suite at Ease

Technical Support Hotline

If you encounter any configurational or operational issues while using G Suite, you can call or email TS Cloud for help. We will have dedicated representatives who can immediately help you solve the G Suite setup and operation issues.

Technical Support Hotline

Emergency Email

When an anomaly with G Suite or other services occurs, our dedicated representatives will notify the person-in-charge of each company via email, informing them of the problem and saving time and trouble to enquire in-person.

Emergency Email

Weekly Newsletter

As G Suite continues to evolve, we will organize the official G Suite updates and send them to your mailbox weekly. From system update to feature enhancement, or a new feature release, you will get it first hand.

Weekly Newsletter

Shared Contact List

Even if your previous email system contains many shared contacts, you can take advantage of our free shared contact list after migrating to G Suite (Gmail for Business) in order to add shared contacts. Our easy-to-understand instructions facilitate smooth update of your company’s future shared contacts.

Shared Contact List


Special price for TS Cloud customers only


Original price SGD180/yr/user

Each user who has purchased our G Suite Basic Support Package at the original price of SGD180/year/user can now purchase an additional G Suite account without extra charge. You can obtain a convenient G Suite while taking advantage of reassuring and complete support services and resources provided by TS Cloud.

Frequently Asked Questions

If we don’t know how to use G Suite, what assistance do you provide?

If you encounter any configurational or operational issues while using G Suite, you can call or email TS Cloud during office hours. If you would like to shorten self-learning time after implementation, you can also choose to purchase our G Suite Training Course.

If we don’t know how to use G Suite, can you directly sign in to our Admin console and set it up for us?

We provide online technical support consultation. If you have any difficulty in operating your Admin console, we can assist you via phone or email. We are unfortunately unable to directly sign in to your company’s Admin console to make any changes. If you wish to have a dedicated representative execute setup and changes, you can choose to purchase our G Suite Management Service.


Contact Our Team

Is there anything that you want to learn more about? Do you wish to speak to one of our experts for further explanation?
Click on the button below to book a free 1 on 1 consultation with an expert on our team.
 Book a call