As trial user of Google Workspace (formerly G Suite), can we purchase it through your company?

As trial edition of Google Workspace (formerly G Suite), you can upgrade to paid edition of Google Workspace (formerly G Suite) and then transfer your account to TS Cloud by giving us the “transfer token”. Such transition will not affect the use of Google Workspace (formerly G Suite).

More “Purchase Google Workspace from Google or reseller” related FAQs

QWe are users of Google Workspace (formerly G Suite) and we are paying for the licensee fee through credit card. Can we switch over to be fulfilled through your company?

A

If you are currently on the free edition of Google Workspace (formerly G Suite), you can upgrade to paid edition of Google Workspace (formerly G Suite) and then transfer your account to TS Cloud by giving us the “transfer token”. Such transition will not affect the use of Google Workspace (formerly G Suite).

QWhat is the differences between purchasing from Google and Google Workspace (formerly G Suite) reseller. Is there any differences in the applications and services provided by both of them?

A

There are two ways to purchase Google Workspace (formerly G Suite) which you may directly purchase it from Google or from Google reseller.
For the applications, all are the same no matter you choose to purchase with. However, if you choose to purchase Google Workspace (formerly G Suite) from the reseller, you not only will get technical support from Google and also enjoy the various benefits that provided by the reseller.
If you purchase from Google official website, it will show Singapore dollar in term of the sales pricing and the reseller that provide services will be different accordingly. However, all of the resellers had also sacrificed their own margin in order to provide better pricing for the customers especially when there is a transfer and renew customer which does not have more flexible pricing. Therefore, the reseller will offer more attractive pricing for the customer in order to attract more new customers.

QAs user of free edition of G Suite, can we purchase it through your company?

A

Google has announced that it will discontinue G Suite Legacy free edition service starting August 1, 2022. If you do not upgrade before May 1, 2022, Google will automatically upgrade your account to Google Workspace under a flexible plan. However, the account subscription will be suspended if billing does not occur before August 1, 2022, and you cannot sign up until payment information is set.

Upgrading to G Suite Legacy will have no impact on the existing account’s data, and all services will continue to function normally. Please note that once you upgrade to Google Workspace, you will not be able to go back to the free edition and that the free edition will be discontinued on August 1, 2022.

Not sure whether to upgrade or not? Please refer to Required Actions for G Suite Legacy Free Edition Users Starting August 1, 2022.
Not sure which edition to upgrade to? Please refer to Features Comparison of Google Workspace and Google Workspace Edition Guide.

If you want to upgrade your account with local support, please contact TS Cloud. Our specialists will help you transfer your account and there will be no service interruption during the transition.

If you are not ready to move to a paid Google Workspace subscription, please ensure that the data is backed up before August 1, 2022. You can use the data export tool from the Admin Console or use Google Takeout to export data.

QWe are users of Google Workspace (formerly G Suite) and it’s fulfilled throught other resellers. Can we switch over to be fulfilled through your company?

A

As existing users of Google Workspace (formerly G Suite), you can upgrade to paid edition of Google Workspace (formerly G Suite) and then transfer your account to TS Cloud by giving us the “transfer token”. Such transition will not affect the use of Google Workspace (formerly G Suite).

               

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